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6-2                    Ethics & Social Responsibility                            [CH 6



                                          Chapter Overview
                                             Is it permissible to misrepresent the balance sheet or profit and loss statement in

                                          any business when it is the goal to encourage people to invest by buying more stock?
                                          You want to make that sale that will help your company and your boss show a higher
                                          profit,  but to  do this requires you to  deliberately misrepresent  (lie) your corporate
                                          resources; is this permissible?  Since everybody does it, telling a small lie on your
                                          resume, taking home the firm’s property from the workplace, bribing someone for a
                                          favor isn’t really wrong—unless you get caught; is this appropriate behavior? These
                                          and other acts are what the world teaches. Hollywood writes stories about these topics,
                                          and since ethics are personal and private decisions, they do not really matter in the

                                          world?
                                             Let us suggest some common sense thinking on this:
                                                 How will my decision look on the front page of my hometown paper?
                                               What is the intention of the decisions I make?

                                               Will this decision hurt or injure someone?
                                               Could you proudly tell your mother or boss of the decision?
                                               Is it morally correct to take advantage of an unsuspecting person?
                                               Will your decision damage or harm your reputation?
                                               What does the law say on this?

                                              Of course, we are aware that not everybody is willing to make ethical decisions,
                                          that indeed there are liars, cheats and thieves in the world. However, being honest, fair
                                          and truthful, and having employees who model those traits are lessons that companies
                                          such as Enron, Sunbeam, E.F. Hutton, and Sears found out the hard way is always the
                                          best.  Individuals can learn  from the scandals many firms have found themselves
                                          entangled in and that ethical behavior is the best way to represent yourself, and your
                                          company.
                                              Business conducts itself to produce goods and services, to meet market demand,

                                          to meet the needs of their communities, engage in commerce in a fair and equitable
                                          way. Business best serves its community by meeting the needs of that community and
                                          being a member of the community. Business, in its commerce, must make a profit and
                                          that profit is not an untoward activity, nor is profit an evil word or thing. There are
                                          influences, and people, that expect business to be altruistic, never to be engaged in for
                                          a profit, but this is foolishness. Nobody works for free, unless it is your mother, and
                                          society expects business to make a profit, especially government to collect taxes on its
                                          profit. Society also expects business to be ethical (fair and just) in its dealings, obey
                                          the laws, and be a good citizen. A company on its own is amoral; it does not lie, cheat
                   A lie doesn’t become   or steal; it does not go about intentionally breaking the law, paying bribes or making
                   truth, wrong doesn’t
                   become right, and evil   campaign contributions to  politicians who may direct government’s business in the
                   doesn’t become good,   direction of the company. It is the people actively engaged in running that company
                   just because it’s      who possess those qualities, of being ethical or unethical—immoral.
                   accepted by a majority.    The concept of social responsibility has joined the lexicon of business parameters
                           —Rick Warren   and is often encapsulated in the phrase of “giving back to the community.” Those who
                                          like to use this phrasing fail to realize that the presence of business in a community is
                                          meeting the needs of the community, a socially responsible act. However, those who
                                          talk about “giving back to the community,” link the phrase to the dollar amount of

                                          contribution that a firm gives out as charity from its profits as a measure of meeting
                                          social responsibility, especially if that giving is toward their favored political projects.
                                          Is it socially responsible to have a regional or national grocery chain in the inner city,
                   social responsibility   providing grocery items—milk, bread, meat, fresh vegetables and the like—at a less
                   Management's           expensive price to the consumer than say the pricing structure of convenience stores
                   consideration of the   on the corner gas station in the same community? There is an economic reason for
                   socital and economic   these price differences which are founded in the economies of scale. Both are meeting
                   effects of its decision   a need and serving the community; one may hire more employees, and if they are local
                   making, today a political   to the community then those employees also contribute to the community. Both must
                   morality concept for   make a profit to continue to participate in a community or neighborhood. One business
                   American business.
                                          will offer goods at a lower price than the other. Each has primary business interest that

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