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17-10                       Principles of Marketing                            [CH 17



                                            know specific information  about  how their contributions are spent.  To  gain the
                                            support  of this group,  United  Way is funding more  agencies that deal with
                                            homelessness, day care, and women's centers. The current zeitgeist of giving is for
                                            animal welfare, clean water and clean air. Daily the public is bombarded with stories

                                            that give detailed information about needed funding for these “causes’ celeb.”
                                               The nonprofit sector  consists  of  some  1.5 million  organizations. They include
                                            museums, colleges and universities, symphony orchestras, churches and synagogues,
                                            government agencies,  political parties, labor unions and  service clubs.  Nonprofit

                                            groups may be classified as either public or private. The University of Oklahoma in
                                            Norman, OK, is a public,  nonprofit  organization, while the University of San
                                            Francisco, a Jesuit institution, is a private, nonprofit organization that is open to the
                                            public.

                                               Like profit-seeking firms, nonprofit organizations may market a tangible good or
                                            an intangible service. The U.S. Postal Service, for example, offers stamps (a tangible
                                            good) and mail delivery (an intangible service). Four types of nonprofit marketing
                                            are person marketing, place marketing, idea marketing, and organization marketing.

                                               Person marketing refers to efforts designed to cultivate the attention, interest,
                    person marketing        and  preference of a target  market toward a  person. The marketing of a  political
                    Marketing efforts designed to   candidate is an example. Campaign managers conduct marketing research to identify
                    cultivate the attention,   voters and financial supporters and then design promotions such as advertising, fund-
                    interest, and preference of a
                    target market toward a   raising dinners, and political rallies to reach the voters and donors.
                    person.                    Place marketing refers to attempts to attract people to a particular area such as a
                                            city, state,  or country. Several states, for example,  have developed marketing
                    place marketing         campaigns to attract foreign tourists.  Illinois launched a television  advertising
                    Marketing efforts designed to
                    attract people to a particular   campaign in Great Britain with the theme "America's best kept secret: Chicago" and
                    geographical area.      developed a fly-and-drive package to attract British tourists to the state. Florida spent
                                            $1 million on television advertising campaigns in Argentina, Mexico, and Venezuela
                                            to attract Spanish-speaking tourists.
                    idea marketing
                    Marketing efforts designed to   Idea marketing refers to the marketing of a cause or social issue. Idea marketing
                    promote a cause or social   covers a wide range of issues, including birth defects, child abuse, physical fitness,
                    issue.                  an armed citizenry is a safe citizenry,  overeating, and  drunken driving.  Kiwanis

                                            International  is a  nonprofit community service  group that promotes civic

                   Figure 17.4   Organization Marketing




























                   Source: Courtesy of the United Performing Arts Fund of Milwaukee, and Kloppenburg, Sitzer & Teich, Inc.

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